Privacy Policy
Last updated:
This Privacy Policy explains how Phunlaxxchroxxen (“we”, “us”) processes personal data when you use , including when you enquire about Farnio food supplements or related orders.
Geographic scope and audience
We are based in New Zealand at the address below. The site is published in English. Visitors may access it from other countries; local laws may give you additional rights. We do not target children and we do not seek to collect special categories of health data through this website. If you contact us about a product, we treat your message as commercial correspondence, not as medical information.
Advertising, analytics, and Google Ads
If we use online advertising (for example Google Ads), we may measure visits, conversions, or remarketing only where permitted by law and, where required, with your consent through our cookie banner. We do not use this Policy to promote any health claim; it describes data processing only. Optional analytics or marketing cookies are off until you opt in where consent is required.
Data controller
Phunlaxxchroxxen
33A Camp Street
Queenstown 9300
New Zealand
Contact identifiers published on this site: info@phunlaxxchroxxen.world, contact@phunlaxxchroxxen.world, support@phunlaxxchroxxen.world, help@phunlaxxchroxxen.world.
Categories of data we may process
- Identity and contact data: name, email address, telephone number if provided, delivery details when relevant.
- Communication content: messages you send through forms or email.
- Technical data: IP address, browser type, device type, approximate region derived from technical logs.
- Cookie data: as described in our Cookie Policy, depending on your choices.
Purposes and legal bases (GDPR)
| Purpose | Legal basis |
|---|---|
| Responding to enquiries and managing orders | Performance of a contract or steps prior to a contract (Art. 6(1)(b) GDPR); where applicable, legitimate interests in operating our business (Art. 6(1)(f)). |
| Website security, fraud prevention, and server logs | Legitimate interests (Art. 6(1)(f)); legal obligations where applicable (Art. 6(1)(c)). |
| Optional analytics or marketing cookies | Consent (Art. 6(1)(a)); withdraw anytime via cookie settings or browser controls. |
| Compliance with accounting, tax, or regulatory requests | Legal obligation (Art. 6(1)(c)). |
Retention
We keep personal data only as long as necessary for the purposes above. Indicative periods: enquiry records up to twenty-four months unless a longer period is required for disputes or law; order and invoice records as required by applicable tax and commercial law; server logs on a rolling basis as configured on our systems.
Your rights
Depending on applicable law, including the GDPR where it applies, you may request access, rectification, erasure, restriction of processing, data portability, and object to processing based on legitimate interests. You may withdraw consent where processing is consent-based. You may lodge a complaint with a supervisory authority in your country of residence.
International transfers
Where we use processors outside the European Economic Area, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms where required.
Security
We apply technical and organisational measures appropriate to the risk, including access controls, encryption where suitable, and vendor review for hosting and email delivery.
Children
Our services are not directed at children. We do not knowingly collect data from anyone under sixteen without parental authority where required by law.
Changes
We may update this policy and will revise the “Last updated” date above. Material changes will be communicated where appropriate.